Cloakroom Attendant

Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation.

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant.

Key Responsibilities:

- Greet and assist guests with the check-in and retrieval of personal belongings.

- Maintain a secure and organized cloakroom area.

- Provide courteous and efficient service to guests, addressing inquiries and special requests.

- Collaborate with other staff members to ensure a seamless guest experience.

- Keep the cloakroom area clean and well-maintained.

- Uphold the highest standards of service and guest satisfaction.

Requirements:

- Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.

- Excellent communication and interpersonal skills.

- Strong organizational skills and attention to detail.

- Ability to multitask in a fast-paced environment.

- Positive and friendly demeanour.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s

-Access to early pay, savings tools & financial coaching via Stream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.