Senior Waiter
Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation.
We are currently seeking a dedicated and service-oriented Chef de Rang or Senior Waiter to join our dedicated service team. As a Chef de Rang, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service and ensuring the satisfaction of our guests. If you have a passion for hospitality, a deep understanding of fine dining etiquette, and are committed to providing top-notch service, we invite you to take a leadership role in the dining experience at our restaurant.
Key Responsibilities:
- Lead and coordinate the service team to ensure the smooth flow of operations.
- Greet guests with warmth and professionalism.
- Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
- Provide guests with insightful information about specials, wine pairings, and menu offerings.
- Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow.
- Address guest inquiries, concerns, and special requests with finesse and courtesy.
- Uphold the highest standards of cleanliness and presentation in the dining area.
Requirements:
- Proven experience as a Chef de Rang or in a similar supervisory role in a high-end restaurant or luxury establishment.
- Exceptional customer service and communication skills.
- Thorough knowledge of fine dining etiquette and service standards.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a passion for delivering an outstanding guest experience.
Benefits:
-30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s
-Access to early pay, savings tools & financial coaching via Wagestream
-Enhanced maternity & paternity leave
-Cycle to work scheme and refer-a-friend bonuses up to £1,000
-English language classes, length of service awards & employee recognition bonuses
-Private medical and life insurance for senior leaders, life insurance for head office employees
-Employee Assistance Programme
-Plus, a structured pension scheme with employer contributions
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.