Restaurant Manager

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London.

We are currently seeking an experienced and dynamic Restaurant Manager to lead our team. As the Restaurant Manager, you will play a central role in overseeing all aspects of restaurant operations, ensuring excellence in service, and contributing to the overall success of our establishment. If you have a proven track record in restaurant management, strong leadership skills, and a commitment to delivering outstanding guest experiences, we invite you to be a key leader at our amazing restaurant.

Key Responsibilities:

- Oversee the day-to-day operations of the restaurant, ensuring high service standards.

- Lead and inspire the management team and staff, fostering a collaborative work environment.

- Manage staffing levels, including recruitment, training, and performance evaluations.

- Collaborate with the culinary team to ensure seamless kitchen and front-of-house coordination.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Develop and execute marketing and promotional initiatives to drive business growth.

- Ensure adherence to company policies, procedures, and quality standards.

Requirements:

- Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and efficiently manage tasks.

- Familiarity with inventory management, financial reporting, and budgeting processes.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s

-Access to early pay, savings tools & financial coaching via Stream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.