Head Waiter

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces.

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.

Key Responsibilities:

- Oversee the day-to-day operations of the dining area, ensuring high service standards.

- Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.

- Handle guest inquiries and concerns with professionalism and prompt resolution.

- Collaborate with the management team to organize and execute private events and functions.

- Assist in training and development programs for front-of-house staff.

- Monitor reservation systems and seating arrangements to optimize guest flow.

- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

- Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.

- Strong organizational, communication, and interpersonal skills.

- Exceptional problem-solving abilities and a proactive approach to operational challenges.

- Ability to work in a fast-paced environment and manage multiple tasks efficiently.

- Familiarity with reservation systems and basic administrative tasks.

Benefits:

-30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s

-Access to early pay, savings tools & financial coaching via Wagestream

-Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to £1,000

-English language classes, length of service awards & employee recognition bonuses

-Private medical and life insurance for senior leaders, life insurance for head office employees

-Employee Assistance Programme

-Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.